Copyright 1999 - 2006, Sandra Hardmeier, All Rights Reserved Worldwide
Last updated 20/08/2006

If you are running Windows ME and have Norton System Doctor installed, search your system for files called OEM****.INF (where * is variable) and the files are zero byte in size. If you find them delete them, turn off System Doctor and try the install again.

Microsoft have issued a patch that will resolve this issue - see the link below:

CreateFile Improperly Returns ERROR_ALREADY_EXISTS if the Drive Is Locked and the File Did Not Exist;EN-US;301540


Another problem caused by this programme is:


Norton System Works 2000 Is Not Compatible with Windows Millennium Edition (Q290664);en-us;Q290664


The error mentioned (Windows could not update the file %1 from %2) can occur when rebooting after an IE upgrade or install, or when doing a normal reboot in WindowsME.